Do not allow your company’s growth to be stifled by the limitations of any single supplier. Start with Omega Gaming as your core gaming system provider and add on the best that the industry has to offer – now, and into the future.
Utilizing Omega Gaming's products and services, offers flexibility to the operators.
Once you have an agreement in place with your preferred supplier(s), it is then your responsibility to build your own unique, advertising focused, customer conversion centric, web presence. There are a lot of companies that can build you a website. But do they have the industry experience necessary to ensure it is done correctly the first time? In most cases it is months of trial and error, with growing development fees. Not knowing what you do not know always costs time and money.
Many operators have run a successful gaming business with a single provider’s products, and a website that they have created and perfected over time. The issue they are running into when they want to offer another providers games is how this works? How do customers get money from one system to another? How do they login with the same credentials? How do I manage customers and my business with 2, 3, 4 and more separate back-end systems?
The problem becomes very clear; how to integrate all of these 3rd party solutions into one customer focused, concise, professional, enterprise class gaming operation. This has been the focus of our work for the past decade. Utilizing the Omega Core Management System, coupled with the Omega Gaming Portal, we offer a foundation for you to build your gaming business upon.
The innovative Player Services Module is a web-based component that manages all aspects of a customer’s interaction with the Omega Gaming Platform. Helping customers speed through transactions and allowing you to unlock new markets.
With Live Person interactive chat proactively initiated by the Customer Support Team, the platform is designed to resolve any potential problems efficiently and provide the easiest and best payment methods for your customers, so they can enjoy maximum playing time and you can increase cash conversions.
The flexible cashier system is built from the ground up on the many years of knowledge and experience we have delivering payment and risk management solutions. Omega Player Services supports a number of browsers, benefiting non-download clients and creating opportunities to reach new audiences such as Apple users and mobile customers.
The Player Services Module is java based, utilizing the following technologies:
The Player Services Features Include:
The Omega Cashier Services, offering highly secure and flexible technology, helps you achieve the highest levels of payment security, without affecting system performance or the user experience.
Configuration of our flexible solution is quick and straightforward, helping accelerate your speed to market. It enables easy implementation of merchants, payment methods, currencies and processors. You select from a range of customized options that help you actively communicate the most prominent ePayment solutions for your markets, applying merchant logos, color changes and banners for maximum impact.
To ensure your players ease of use our platform offers a range of self-service tools to facilitate a simple deposit and cash out route – quick deposit, click to call support, personal limits and self-exclusion and verify identity.
The Omega Player & Cashier Services are scalable and robust, maximizing the availability of games for your players. These services can be integrated with a significant range of ePayment methods.
The Omega Core Management System combined with the Omega Player & Cashier Services allows you to customize payment options, while managing risk and minimizing fraud.
Casinos Austria International (CAI) is a leading player in the global gaming and entertainment industries. With its unique portfolio of consulting, development, management and investment services, CAI has successfully realized more casino, gaming and entertainment projects in more jurisdictions than any other operator worldwide. Service, quality, integrity, responsibility, and respect for tradition are the driving forces behind the company's success and are reflected in all its business activities.
Casinos Austria International and its partners currently operate 38 land based casinos in 17 countries, 5 shipboard casinos, 15 slot parlours, and a range of lottery products in Argentina.
Casinos Austria International recently expanded into regulated Online Gaming, establishing the new online gaming platform CAIGAMES.COM. In 2011 Casinos Austria International will launch a second Online Platform licensed in Belgium.
CAI’s philosophy is to select best of breed gaming products from multiple providers. One of the key requirements was to have a centralized management system that could integrate multiple Casino providers and cater to Sportsbook, Poker, Bingo and Skill Games, as well as integrate the stringent requirements from newly regulated jurisdictions such as Belgium. There is also a future requirement to integrate with existing Land-based player management systems in the future.
Following an extensive RFP and Evaluation process CAI selected Omega as its strategic supplier for Centralized Gaming System Management, as well as the Omega Gaming Portal.
Omega has deployed multiple instances of its Core Management System (due to regulatory requirements), and implemented multiple payment providers (RBS Worldpay, NetTeller Moneybookers etc.) KYC Providers (e.g. 192.com) and Affiliate Management (e.g. Income Access and Trade Doubler). In addition Omega is integrating with the Belgian Gaming Commissions Online Player Control Services to ensure compliance with local legislation.
If you are interested in any of our products or services, please contact one of our gaming specialists for more information.